RSS

Delete print job in Windows XP and Vista

01 Mar
Have you ever run into the situation where you sent a job to the printer, but it just refused to print? You check the print job queue and everything looks fine, but nothing is happening?

So either nothing happens or the print job ends up failing and USUALLY just goes away. If not, you then have to go into the print job queue and manually delete the print job, otherwise it will hold up all the new jobs coming to the printer.

However, there are those few print jobs that really mess with you and simply refuse to delete! You Cancel, Delete, Remove the print job, yet it still remains in the queue. If you cannot delete a print job in Windows, you have to completely stop the print spooler service, delete the print job, and then restart the service.

print error

Note that when you stop the print spooler service and delete the print jobs, you will have to delete ALL of the current print jobs as there is no way to tell one print job from another.

Step 1: First go to Start, then Run and type in services.msc. Scroll down to the Print Spooler service, right-click on it and choose Stop.

cannot delete print job

Step 2: Now that the print spooler service is stopped, we have to go into the Windows folder where all of the print jobs are spooled and delete them. Navigate to the following directory:

C:\WINDOWS\system32\spool\PRINTERS

And delete everything inside this folder. DO not delete the folder itself, just everything inside of it. This will remove all print jobs currently in the print queue.

Step 3: Now go back to the Services window and right click on the Print Spooler service and choose Start. Go back to the Print Job queue and refresh it. You should now see that all print jobs have been removed and you can start printing again normally.

“Stalled Printer Repair” very useful. It does the same thing, but without having to remember how to do it manually! Works fine on XP and Vista, and can be carried around on a USB stick. It’s here: http://www.fantasticfreeware.com/applications/stalled-printer-repair/

Advertisements
 
Leave a comment

Posted by on March 1, 2011 in Computers

 

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

 
%d bloggers like this: